4Camping Comfort.com Customer Service

Payments

We accept payments by credit card only. Sorry, we do not accept checks, or money orders.

Shipping Policies
We ship orders to all of the 48 contiguous United States and Alaska and Hawaii. At this time we are not able to service the international market. We generally ship our packages UPS Ground or Priority Mail, (3-5 business days), depending on the product you order. Rates are based on current standard rates, your zipcode, and the weight of the product. Many of our items are shipped from our warehouse in Illinois, although some items are shipped direct to you from our supplier. We ship according to UPS Holiday shipping schedule. Please adjust your schedule accordingly.

Note: The best way to get an estimated shipping cost for your order is to add your purchase to the cart, enter your shipping information and proceed to the billing screen. The Real-time Standard Shipping tool will calculate your shipping charges.

Shipping Method	Destination	Cost	Delivery Time
Standard Shipping	All Orders Totaling $50.00 or more All Destinations Alaska & Hawaii Included	$10.00 Discount	3-5 business days
Standard Shipping	All Orders Totaling $5.00-$49.99 Alaska & Hawaii Included	Based on Weight of Shipment See UPS Calculator Tool	3-5 business days
Not available at this time	International Orders	Not Available	Not Available

Return Policies
We will cheerfully refund returned products for the price paid.
1. Returned products must be unopened, unused, undamaged condition.
2. Returns must be within 20 days after date of purchase and should include original purchase receipt.
3. Refunds will be made within 5 days after receipt in our office on the buyer's credit card. Please allow time for your credit to appear in your second billing cycle after the return. Refunds do not include shipping charges.
4. Please note: We do not accept returns shipped collect or postage-due. Please insure your package. We cannot accept responsiblilty for lost in transit, uninsured packages. Missing and Damaged Goods
Damaged and missing good must be reported within 5 days of delivery or as soon as you determine the package is lost in transit. Due to the nature of our business, your order may be delivered in several boxes, you should have a tracking number for each box. For damaged items, please retain original packaging and contents. Contact us through e-mail, include your order number, a list of items and quantities ordered and received, a list of the items and quantity shown on your packing slip. and a description of the problem.

Shipment Errors:
Mistakes do occasionally happen. We aim to have orders processed fully and correctly. If a problem occurs, please notify us by e-mail, immediately. Due to the nature of our business, your order may be delivered in several boxes, you should have a tracking number for each box. Contact us through e-mail, include your order number,a list of items and quantities ordered and received, a list of the items and quantity shown on your packing slip. and a description of the problem.

Terms of Use
I understand that I am personally responsible for my purchase decisions. I understand that the information contained on this website, on product labels, on any marketing printed materials, e-mail, or correspondance with or associated with Dream On Marketing Corp., DBA 4Camping Comfort.com indicate a diagnoses, treatment, prevention, or make an ailment, affliction, suffering, or disease that I have had, currently have, or will have. I agree to indemnify, defend and hold Dream On Marketing Corp., DBA 4Camping Comfort.com, its subsidiaries and affiliates and shareholders, directors, officers, employees, agents, successors, and assign harmless from all suits, claims, injuries, liabilities, losses, damages, judgements, settlements, costs, expenses, medical bills, arising in any way from use of any products on this website. I also acknowledge that I am seeking products and services contained on 4Camping Comfort.com of my own free will and choice and that I was not mislead or co-erced by any statement made in word or writing. If you can not accept the terms of this disclaimer, please do not use this website.